Aspiring IT professional with extensive technical support experience. Provided support to a dynamic range of clients, successfully resolving all issues. Used excellent customer service and technical expertise to correctly resolve issues while maintaining client satisfaction.
Primary support for all consumer electronics and software. Provided excellent technical repairs and support to a diverse set of clients. Used troubleshooting skills to quickly identify complex software and hardware issues on computers, mobile devices, networking equipment, and peripherals.
Managed and oversaw my high school IT club. Maintained computers in the school IT lab as well as co-ordinated projects for different IT carnivals.
GPA: 5.0
Apart from being an IT enthusiast, I enjoy most of my time being outdoors. I enjoy going hiking, fishing, and attending concerts.
When forced indoors, I follow a number of sci-fi and fantasy genre movies and television shows. I will also hop on my computer for a quick gaming session every now and then especially when my friends are playing as well. A vast majority of my free time is spent exploring the latest technological advancements in the IT field. I try to learn a new skill in my free time. One of my personal projects includes creating and managing my own web server and domain.